JACKIE CONNOR
Professional Experience
Self-motivated writer with experience in strategic communications, overseeing and managing content for various publications and developing SEO-friendly headlines. Adept in supervising writers, content strategy, editing and managing communications assets.
Ingram Micro 6/2022-Present
Global Digital Copywriter
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Position Ingram Micro as a thought leader in diversity, equity and inclusion (DE&I), and environmental, social and governance (ESG), Financial Solutions, Ingram Micro Services, and vendor collaboration spaces via featured blogs
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Create digital marketing copy (web, infographic, email, social media, blog) for a global B2B tech audience
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Create internal marketing explainer videos via Canva and Lumen5, script writing, presentation design, and voice-over to help internal audiences understand marketing capabilities available through Ingram Micro Xvantage, the company's B2B platform
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Work with DE&I and ESG, Financial Solutions and Professional Services leadership and subject matter experts to strategize Xvantage Resource content ideas and pitches for Ingram Micro's internal digital writers' network; This content includes blogs, short videos, infographics, and social media
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Develop content strategy for DE&I/ESG, Financial Solutions and Professional Services for internal digital writers' network
University of California-Irvine, Beall Applied Innovation 2/2018 – 6/2022
Editor-in-Chief & Senior Writer
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Manage production of award-winning Rising Tide bi-monthly magazine, both print and digital formats
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Collaborate with Design and Digital Marketing teams on art, graphic concepts, photo shoots and on-camera interviews
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Maintain strategic partnerships within UCI’s cross-campus teams and the surrounding community
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Conduct interviews and compose news blogs, press releases and feature stories focused on UCI intellectual property, UCI startup companies, funding and UCI research
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Create and optimize SEO-rich content; 30 % of unique pageviews from 2021 were from blogs (34,870 total unique pageviews)
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35 % entrances to website in 2021 came from blogs
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Grew news blog pageviews by 62% between 2020-21 by incorporating SEO-driven content and collaborating with inter-departments at UCI and shifting to more data-driven content
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Increased the amount of organic traffic by 20% implementing SEO strategy and website content
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Provide editorial direction on all content and manage editorial calendar
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Work with Strategic Communications Advisor to develop local and regional media outreach plans
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Manage writers and student workers interested in journalism and/or marketing writing
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Provide strategic communications counsel to Chief Innovation Officer/Executive Director and Director of Marketing and Communications
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Manage social media platforms (Facebook, LinkedIn, Twitter, Instagram)
American Advisors Group 6/2017 – 1/2018
Senior Public Relations Specialist
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Composed press releases and corporate blog posts and managed review process
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Strategized pitch angles with Vice President of Public Relations and published relevant media articles on company website
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Developed professional relationships with journalists and key trade, local and national publications
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Identified and tracked potential award opportunities for company, corporate executives and key employees
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Created and maintained company style guide, which includes direction for print, web, corporate newsletters and blogs
Ambry Genetics, Aliso Viejo, CA 1/2016 – 6/2017
Public Relations/Communications Associate
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Developed messaging and statements, press releases, corporate blog posts and pitch kits
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Created PR plans to reach new B2B and B2C audiences
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Acted as press contact and liaison for media interviews and managed all press requests
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Wrote, edited and managed the Ambry corporate blog and utilized CMS editor, which included HTML coding
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Developed performance metrics and prepared reports that measure success of PR efforts
Synthetic Grass Warehouse, Anaheim, CA 10/2012 – 1/2016
Marketing Director
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In collaboration with CEO, developed a marketing strategy and relevant campaigns and programs to promote company’s products and services for B2B and B2C audiences
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Composed and edited all marketing content, including press releases and blog posts for daily updates and SEO optimization
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Acted as liaison between advertising team and public relations team
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Managed internal communications, including monthly company newsletter
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Managed and composed all social media for company
Street Surfing, LLC, Newport Beach, CA 3/2006 – 8/2008
Program Coordinator
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Composed press releases and media outreach about “The Wave Board” action sports product
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Promoted “The Wave Board” and other products at the Action Sports Retailer show in San Diego, CA
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Coordinated company’s physical education programs for high schools across the nation
Freelance Writer/Editor
Surfer Magazine 4/2024-Present
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Write feature stories and Q&As on up-and-coming surfers
Laguna Beach Independent 3/2024-Present
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General assignment reporter focusing on a wide variety of topics such as city government, events, local profiles
Gear Junkie 4/2023-Present
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Beach and ocean gear reviews
Los Angeles Times 6/2022-Present
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Pitch stories and work with Features Editor to develop 1,000+ word stories related to the surf community. Pieces include a summer surf break guide featured on the cover of LA Times Features section 08/13/2023 Sunday print edition, surf etiquette listicle, holiday gift guide and ‘What surfers blurt out when they think no one’s listening’
OC Weekly 9/2009 – 1/2015
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Researched and built out close to 1,000 blogs and feature stories in custom content management system – with photography – about musicians, bands and nighttime entertainment across Orange County
Patch.com/AOL 11/2010 – 1/2015
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Researched, interviewed and composed articles about local businesses, sports and events, entertainment, city council meetings, and police/fire news relative to local cities across Southern California
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Assisted San Clemente Editor with content management, as well as breaking news stories and event coverage throughout Southern California
Surfline.com 6/2009 – 8/2009
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Wrote, edited and transcribed copy for press releases, feature stories and photo captions
San Clemente Times 3/2007 – 6/2008
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Composed stories about local business and/or public profile figures for feature articles
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Wrote weekly movie reviews, capturing opinion of the audience through onsite interviews and headshots
Wetsand.com 12/2005 – 8/2009
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Composed a monthly blog, with pictures about specific surf-related experiences
Surfer Magazine, San Juan Capistrano, CA 8/2006 – 1/2007
Intern
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Assist the Editorial department as well as transcribe and edit interviews and archived copy on Microsoft Word, update archives on Production program
University of Southern California, Los Angeles, CA 8/2021 - 5/2024
Master of Communications Management
California State University, Fullerton, CA 1/2007 – 12/2009
BA Communications, Print Journalism
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Editor for The Daily Titan campus newspaper
Saddleback College, Mission Viejo, CA 8/2003 – 12/2006
General Education
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Editor-in-Chief for The Wall Literary Magazine
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Managing and Associate Editor for award-winning Orange Appeal Magazine, 2006-2007.
Proficient in: Associated Press (AP) Style, Kentico 13, Help a Reporter Out (HARO), HTML, Asana, BurrellesLuce, Cision, PR Newswire & Business Wire distribution, Canva, Jotform, WordPress, Microsoft Office suite, MailChimp, Visage, Yoast Premium
University of California, Irvine: Strategic Communications Management Certificate
Poynter ACES Certificate in Editing
ACES: The Society for Editing's 2020 National Headline Writing Contest 4/2021
MarCom Awards 12/2019 & 12/2020
Rising Tide magazine--Gold Award for Print Media Magazine for an Educational Institution
Rising Tide magazine--Platinum Award for Print Media Magazine for an Educational Institution